Dennis Kullman has been a flight attendant for the past 38 years.
He has worked with hundreds of flights and thousands of passengers during his career.
These are Kulhman’s five passenger pet peeves that avoid improving your flying manners on an airplane.
From sudden delays to sitting with cranky passengers, flying can be stressful for a number of reasons. But for flight attendants, whose job it is to deal with passengers and deal with the challenges that arise — from persistent customer requests to in-flight emergencies — it can be a job that requires a lot of patience and a positive attitude. There is a need.
Dennis Kullman has been a flight attendant for the past 38 years. Kuhlman, who currently works for Delta Airlines, flies out of Los Angeles International Airport and makes frequent trips to the Hawaiian Islands, Miami, Seattle and Chicago.
Over the years, Kahlmann has worked on hundreds of flights with thousands of passengers—and he has five obvious pet peeves that he wishes passengers would pay attention to. Here’s a look at what this veteran flight attendant hopes more customers will stop doing to have better in-flight etiquette.
Ignoring the flight attendant
For the most part, flight attendants and crew members leave passengers alone for the duration of the flight. However, a few key moments are when they interact with passengers during important updates, such as turbulence, seat belt announcements, and food and beverage service.
Oftentimes, passengers don’t take out their earbuds or headphones to listen to flight attendants, says Kuhlmann.
“Ignore someone who’s trying to talk to you and try to offer you drinks or food,” Kahlmann told Insider.
Instead, Kulhman says a good rule of thumb is to simply remove one’s earbuds as a sign of respect. If passengers don’t want any food or drinks, it’s polite to verbally say no, Kahlmann said.
Misuse of overhead bin space
One of the biggest hurdles flight attendants face at the start of a flight is improperly stowing their bags with passengers. Kulhman said no one is ruder than the person who puts their bag in the overhead bin after announcing that space for roller bags or bulky items should be prioritized.
“Flight attendants often have to ask passengers to move their bags under their seats to fit another passenger’s roller bag in the overhead space,” Kahlmann said.
To make the boarding process more efficient, Kahlmann reminds passengers to store their bags or purses under the seat and to reserve the overhead bins for larger bags as common sense.
Leaving the bathroom dirty
Airplane bathrooms are very small, which is why Kahlmann tells passengers to keep the space as clean as possible.
“Would you pee on the toilet seat in your own house?” Kalhman said. “Do you seriously splash water all over the floor when you wash your hands at home?”
When using the bathroom on an airplane, Kahlmann said it’s important to remember that basic courtesy goes a long way. There are small things travelers can do that only take five seconds, like using paper towels in the bathroom to clean up any messes or spills.
Expect a free blanket
One thing you can usually expect to feel on a plane is the cold air, Kullman said. That’s why it can be frustrating for flight attendants when they see people boarding a plane in shorts or tank tops, then expect the flight crew to offer them a complimentary blanket.
“Since COVID-19, blankets have not been offered on domestic flights in the U.S.,” Kahlmann said. “These days, blankets are usually only offered on international flights. Be prepared, wear shorts to the airport, and then switch to jeans or pants for the flight if needed.”
Kahlmann also recommends bringing a light blanket and sweater or jacket. If you’re on a flight longer than three hours and plan to sleep, Kluhman said socks are also a great idea.
Asked the flight crew to stop the flight for them
If a passenger is running late for their flight, or has a next connection, they can approach the flight attendant for help and ask them to find a way to hold the flight. However, Kahlmann said the flight crew did not have the authority to change the flight schedule or departure time.
“It’s not the flight attendant’s decision to change the departure time by a few minutes, or even 30 minutes — that’s the airline’s operational decision,” Kahlmann said. “They take into account how many passengers are connecting, how much time is left to connect, how much space is left at different gates (time to many planes to provide gate room for the next flight landing). have to depart), what kind of traffic the tower is reporting, and additional factors.”
Instead of asking a flight attendant to cancel a flight, Kahlmann said it’s best for passengers to ask a ticket or gate agent for alternate flight routes.
Read the original article on Business Insider